General Terms and Conditions (GTC)

General Terms and Conditions (GTC) for the use of the online portal Click & Comply operated by Landbell GmbH

Version: December 2025

Landbell GmbH (“Landbell”) operates a private-sector system in the Federal Republic of Germany for the collection of packaging subject to system participation. Landbell’s services are provided on the basis of separate contracts. They are rendered in accordance with the following terms:

1. Authorization to Use

The user may use the Landbell online portal click-and-comply.com only if they have expressly confirmed their agreement to these General Terms and Conditions (“GTC”). These GTC form an essential part of the contract concluded with the user.

2. Scope of Use

The Landbell Click-and-Comply.com online portal is available exclusively to commercial manufacturers and distributors / entities placing products on the market. It is intended solely to process the related information and to handle payment transactions in connection with a concluded contract.

3. Technical Disruptions / Liability of Landbell GmbH as Operator

Landbell shall be liable without limitation for any damage caused intentionally or through gross negligence by one of its legal representatives, vicarious agents or assistants. Otherwise, Landbell shall only be liable for damage in the event of a breach of essential contractual obligations and limited to typically foreseeable damage.

Essential contractual obligations are those whose fulfilment is essential for the proper execution of this contract and on whose compliance the contractual partner regularly relies and may rely. The parties agree that the typically foreseeable damage in the case of property damage and other financial losses shall not exceed EUR 10 million. Any further liability on the part of Landbell is excluded.

4. Data Protection

Please read our privacy policy for more information.

5. Offer and Conclusion of Contract

5.1 We may accept a customer’s order and payment—which constitute a binding offer to conclude a contract—within one week by sending a confirmation. The confirmation is generally sent immediately by email. If we exceptionally do not accept the offer to conclude a contract, this will be communicated by email and the payment made will be refunded without delay.

5.2 Our offers are subject to change and non-binding prior to conclusion of the contract unless we have expressly designated them as binding.

6. Landbell’s Right to Extraordinary Termination

Without prejudice to the provisions on term and termination of the respective contracts, both parties have the right to terminate the contract for good cause without notice. For Landbell, good cause includes in particular, without limitation:

(1) Default in payment by the contractual partner for more than four weeks, provided a written reminder with a deadline had been issued beforehand and remained unsuccessful;

(2) Incorrect statements by the contractual partner regarding planned packaging subject to participation and/or the annual final declaration (§ 2 (2) of the contract) that have a non-negligible impact on payment obligations;

(3) Suspension of payments by the contractual partner;

(4) Application for the opening of insolvency proceedings over the contractual partner’s assets, or the opening or discontinuation of such proceedings due to lack of assets.

7. Termination Without Notice for Other Reasons

The user is obliged to keep their user data provided during registration on the Click-and-Comply.com online portal continuously up to date. If the user can no longer be reached electronically or by post, this contract ends at the time of such non-reachability without the need for written termination by Landbell. In this case, Landbell is entitled to exclude the user from further use of the online portal (e.g., by blocking the account).

8. Applicability of the Contract Provisions

Otherwise, the provisions of the contract concluded between Landbell GmbH and the customer shall apply.

9. General Provisions

Any deviating terms and conditions of the user are hereby rejected. They will be recognized only if expressly agreed in writing. Any ancillary agreements require written confirmation.